Terms of Service

1. Agreement to Terms

By accessing or using the NexusBlue website at nexusblue.io and the NexusBlue platform (collectively, the "Services"), operated by NexusBlue LLC ("NexusBlue," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our Services.

If you are using the Services on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.

2. Description of Services

NexusBlue provides AI-powered technology advisory services and a SaaS platform that includes business tools, consulting resources, analytics, content generation, and related features. Services are offered through subscription plans as described on our pricing page. Specific features and capabilities vary by plan tier.

3. Account Registration

To access certain features, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration.
• Maintain and update your account information as needed.
• Keep your login credentials confidential and not share them with others.
• Accept responsibility for all activity that occurs under your account.
• Notify us immediately at contact@nexusblue.io if you suspect unauthorized access to your account.

We reserve the right to suspend or terminate accounts that violate these Terms or that appear to be fraudulent.

4. Subscription Plans and Payment

• Free tier: The Explore & Learn plan provides access to select features at no cost. No credit card is required.
• Paid plans: Paid subscription plans are billed monthly through Stripe. By subscribing, you authorize us to charge your payment method on a recurring basis.
• Custom plans: Build With Us engagements are scoped individually and billed according to the terms of your service agreement.
• Cancellation: You may cancel your subscription at any time through the customer portal. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial months.
• Price changes: We may change subscription prices with 30 days' written notice. Continued use after the price change constitutes acceptance of the new price.

5. Acceptable Use

You agree not to use the Services to:

• Violate any applicable law, regulation, or third-party rights.
• Upload or transmit malware, viruses, or other harmful code.
• Attempt to gain unauthorized access to our systems or other users' accounts.
• Interfere with or disrupt the integrity or performance of the Services.
• Use automated tools (bots, scrapers, crawlers) to access the Services without our written permission.
• Reverse-engineer, decompile, or disassemble any part of the Services.
• Use AI features to generate content that is illegal, harmful, deceptive, or infringes on the rights of others.
• Resell, sublicense, or redistribute the Services or any output from the Services without our written consent.

6. Your Data

You retain ownership of all data, content, and materials you upload to or create through the Services ("Your Data"). By using the Services, you grant NexusBlue a limited, non-exclusive license to process Your Data solely to provide and improve the Services.

You may export Your Data at any time through the platform's export features or by contacting us. Upon account termination, you may request a copy of Your Data within 30 days, after which it may be deleted.

Our collection and use of personal information is governed by our Privacy Policy.

7. AI-Generated Content

Certain features of the Services use artificial intelligence to generate content, analysis, recommendations, and reports. You acknowledge that:

• AI-generated content is provided for informational purposes only and should not be relied upon as professional legal, financial, medical, tax, or regulatory advice.
• AI outputs may contain errors, inaccuracies, or biases. You are responsible for reviewing and verifying any AI-generated content before acting on it.
• NexusBlue does not guarantee the accuracy, completeness, or fitness of AI-generated content for any particular purpose.
• Your use of AI features may involve sending data to third-party AI providers (Anthropic and OpenAI) as described in our Privacy Policy.

8. Intellectual Property

The Services, including all software, design, text, graphics, logos, and other materials, are owned by NexusBlue or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works from any part of the Services without our written permission.

The NexusBlue name, logo, and all related marks are trademarks of NexusBlue LLC. You may not use our trademarks without prior written consent.

9. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, NEXUSBLUE DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, NEXUSBLUE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES, REGARDLESS OF THE THEORY OF LIABILITY.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO NEXUSBLUE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify and hold harmless NexusBlue, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorney's fees) arising from your use of the Services, your violation of these Terms, or your violation of any rights of a third party.

12. Termination

We may suspend or terminate your access to the Services at any time for any reason, including violation of these Terms. Upon termination, your right to use the Services ceases immediately. Sections that by their nature should survive termination (including intellectual property, disclaimer of warranties, limitation of liability, and indemnification) will continue to apply.

13. Governing Law and Disputes

These Terms are governed by the laws of the State of Ohio, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Services shall be resolved in the state or federal courts located in Montgomery County, Ohio. You consent to the personal jurisdiction of these courts.

14. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page and updating the "Effective" date. Your continued use of the Services after changes are posted constitutes acceptance of the updated Terms. If you do not agree with the changes, you should discontinue use of the Services.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

16. Contact

If you have questions about these Terms of Service, contact us at: